客户不回复只有2种情况:
第一种:未读未回 (有当天注册的询盘--不过我的老客户跟我说过也有是他注册了2个账户)
底层逻辑就是:客户没有看----让客户看------增加客户的查看的渠道
1.在邮箱上同步一封邮件--------- 那当然也有要给客户发邮件囖 (养成大客户的习惯)
2.利用邮箱找到客户的Skype-----试过 找到概率小 不过我们也要去尝试
3.或是其他的联系方式 -
(阿里巴巴要添加客户就可以看到客户的邮箱,电话号码以及客户的公司名称)
第二种:已读已回
底层逻辑就是:客户有看但是没有回----让客户回------主动出击跟进客户
这时候跟进客户的时候就要注意:利用冷冰冰以及空洞的去消磨客户的耐心
那怎么这么写一封即饱满又有温度的邮件呢?首先我们要站在客户的角度去出发
例如:
第一封邮件---以专业的话术去跟进客户:(三部曲)
Dear John,
Wish you a nice day and everything goes well.
Yesterday(or last time) i received your inquiry about our dashcam and I replied immediately with the questions about the logo customization which are very important for the quotation.
(对上次沟通做一个总结)
As long as you confirm the question then will make a clear quotation for you .
(引导客户进入下一步)
Sure a good busniess needs more communication,i am totally to offer you my help with my professional knowledge and experience ,anyway i also need your help in the further reply so that we can work together to move the order forward.
(情商推进)
Looking forward to your kindly reply
Best regards
Yours meggie
第二封:给客户发了报价后客户已读不回
Dear John,
Wish you a nice day and everything goes well.
Thank you very much for your kind patience which very help for us to confirm the product detailed of our dashcam and i also.............
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everlane:https://www.ikjzd.com/w/4807
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